In this hands-on role, you’ll support the day-to-day running of the department, inspire and mentor the team, and ensure every guest room and public area is presented to the highest standard. From delivering training and supporting the IHG Way of Clean programme, to carrying out quality inspections and ensuring health & safety procedures are followed, you’ll be at the heart of creating a welcoming and spotless environment.

You’ll work closely with Front Office, Maintenance, and other hotel departments to ensure seamless service delivery while confidently handling guest requests and supporting your team to succeed.

We’re looking for someone who:

• Leads with positivity and energy
• Has a keen eye for detail
• Thrives in a fast-paced environment
• Enjoys coaching and developing others
• Takes pride in delivering exceptional guest experiences